Band 7 Admissions Coordinator Continuing Care


(B7) Admissions Coordinator Continuing Care

Salary grade £41,891 – £53,148 (dependent on experience) Incremental reviews take place on an annual basis

Hours of work 37.5 hours per week

Department/ward Clinical Operations

Responsible to Service Manager

London based

Benefits

  • Generous Annual Leave entitlement
  • Free Parking
  • Situated outside the ULEZ and Congestion Zones
  • On-site accommodation provided at extremely reasonable rates
  • Blue Light Card and Discounts
  • On-site cafeteria
  • RHN Wellbeing Programme and EAP service
  • RHN Volunteering opportunities

Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK, not to mention one of the most respected. Today, we continue to enhance dignity, independence, and quality of life for every one of the patients and residents who rely on our rehabilitation and care. We are respected as an authority on Neuro-disability care, we provide training in neuro-care and research advances into the science of care for individuals with neuro-disabilities. Providing short and long-term specialist services for adults with profound or complex neurological injuries, the RHN is passionate about finding ability in disability.

We are seeking an Admissions Coordinator to join our Service Delivery team within our Continuing Care service.

Your key responsibility is to provide assessment, advice and support to referrers, prospective patients and their families from pre-admission through to admission. You will work alongside both the admissions team and senior clinical team to ensure timely and safe admissions to the continuing care wards.

You will also work closely with Senior Nursing staff, GPs, admissions team, IT team and the wider multi-disciplinary team at the RHN as well as key external stakeholders.

Main objectives of the role

  • To review, update and streamline the admission pathway across Continuing Care services
  • To ensure all referrals to Continuing Care Services are appropriately assessed, screened and monitored, in line with contractual obligations
  • To be responsible for delivering a co-ordinated and streamlined admission pathway for patients and residents in Continuing Care
  • To develop close working relationships with external and internal stakeholders including RHN Admissions and Contracting, NHS referrers, CCG’s, Neuro-navigators, GP’s, Consultants and Case Mangers promoting the range of services available at the RHN
  • To provide advice and support to families and patients throughout the admission process
  • To act as a resource and link person for referrers and families from referral to admission
  • Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately
  • Strive to improve efficiency in all areas of your work

Key resonsibilties

  • To screen all referrals to Continuing Care, gathering all appropriate information to establish need and type of pre-admission assessment
  • To conduct or allocate appropriate pre-admission assessment within 48 hours of receipt of referral working with the referring team and family as required
  • To provide family and referrers with appropriate information and literature regarding the services provided at the RHN
  • To work closely with internal stakeholders to ensure suitability of admission and/or advice of alternative facilities
  • To provide on-going support and advice to families and referrers from initial referral to admission
  • To provide information and support to the admission team ensuring timely admissions to meet contractual obligations
  • To co-ordinate and conduct pre-admission family visits to continuing care services at RHN
  • To liaise with and support the ward inter-disciplinary team pre and on admission to ensure communication of all pertinent information
  • To develop and participate in audit and feedback mechanisms appropriate to measure the service and implement performance improvement
  • To work closely with the Service Manager to identify and implement service improvements

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Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN.

Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital.
Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact recruitment@rhn.org.uk.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.