Ward Technician


Ward Technician

Salary grade £23,069 per annum

Department/ward Domestic Services

Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK, not to mention one of the most respected. Today, we continue to enhance dignity, independence and quality of life for every single one of the patients and residents who rely on the rehabilitation and care we provide. We are respected as an authority on Neuro-disability care, we provide training in neuro-care and research advances into the science of care for individuals with neuro-disabilities. Providing short and long-term specialist services for adults with profound or complex neurological injuries, the RHN is passionate about finding ability in disability.

The Domestic Services Department plays a vital role in support of the above by maintaining a pleasant, hygienic and comfortable environment for patients via the provision of high quality domestic services.

The department provides a cleaning service to wards, departments, communal areas and staff residences as well as providing an internal postal and a central wash up service. It employs approximately 45 members of staff through the combination of permanent, bank and agency domestic staff.

Main objectives of the role

  • To assist with the provision of a clean, safe and comfortable environment that ensures a positive experience for service users and reflects the values of the organisation.
  • To assist with the delivery of a high standard food service, clean laundry distribution and maintaining hygiene standards in ward kitchens.
  • The preparation and service of beverages and patient meals in the accordance with cook chill guidelines and training given.
  • The completion of documentation relating to food service equipment and food temperatures at ward level in line with current food safety regulations.

Key Responsibilities

  • Work in accordance with the day to day tasks and activities, as per work schedules.
  • Ensure ward kitchens and equipment are cleaned to the required standard, as per cleaning schedules.
  • To be responsible for checking food delivered by Catering Department against menus, taking and recording of temperatures at point of delivery and taking the appropriate action against any shortfalls with catering when food is delivered.
  • Ensure all food temperatures are recorded and all food (including ward provisions) are stored correctly and in accordance with food safety regulations.
  • Use all kitchen and food service equipment safely and in accordance with training given.
  • Check, sort, distribute and store clean clothing belonging to patients in personal wardrobes / drawers.
  • Ensure compliance with mandatory training. Attend other relevant training, as directed.
  • Ensure compliance with all Hospital policies and procedures.
  • Report any accidents or near misses or unsafe situations, so appropriate action can be taken.
  • Treat patients, visitors and staff with dignity and respect.
  • Undertake any other duties appropriate to the role / as requested by line management.

Person specification

  • Able to contribute to Domestic Service / organisational aims and objectives.
  • Able to engage with the RHN IPR process that identifies own personal and development training needs.
  • Able to conduct self in a professional manner towards all service users and management.
  • Understand the importance of ensuring confidentiality at all times in accordance with data protection, hospital policy and good practice.
  • Be reliable, willing and conscientious and have the ability to work flexibly either individually or as part of a team.
  • Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
  • Punctuality / a good timekeeper.
  • Be able to problem solve with support / use own initiative.
  • Have the ability to be reflective and self- critical and be able to take constructive criticism positively.
  • To be able to read and understand to the required standard.

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Apply for Ward Technician

Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN. Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital. Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact recruitment@rhn.org.uk.