Estates Administrator

Estates Administrator

Department Estates and Facilities

Responsible to Maintenance Manager

Salary range £26,000 – £26,500 per annum (dependent on experience)
Incremental reviews take place on an annual basis

London based

Closing date – 12 August 2022


  • Generous Annual Leave entitlement
  • Free Parking
  • Situated outside the ULEZ and Congestion Zones
  • On-site accommodation provided at extremely reasonable rates
  • Blue Light Card and Discounts
  • On-site cafeteria
  • RHN Wellbeing Programme and EAP service
  • RHN Volunteering opportunities

Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK. We provide person-centred care that focuses on enhancing dignity, independence and quality of life for our patients and residents. Our services span the entire care pathway from post-acute rehabilitation services to end-of-life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme. We are very pleased to have been given an overall rating of ‘Good’ by our regulator, the CQC, in 2021.

We are seeking an Estates Administrator to join our Estates and Facilities team within the RHN.

Your key responsibility is to manage enquiries both internally and externally on the ‘Help Desk’. This includes managing Estates Officer’s diaries, monitoring Estates Capital and Revenue budgets, and providing information required by the Estates team. You will also support the Compliance Officer in the development and ongoing administration of the compliance management systems and Estates Procedure Manuals.

Main Objectives of the role

  • Providing a helpful and friendly ‘Help Desk’ Service, accurately recording client requests, relaying them to the relevant Estates Officer, and dealing with telephone queries and general correspondence with empathy and professionalism.
  • Acting as the Ambassador for the Estates Department helping to develop a positive ‘can do’ culture.
  • To participate in the promotion of a positive approach within the Department ensuring good and effective communication at all levels.
  • Liaise with the Estates Team in the Office, Workshops, and Heads of Departments, Executive Assistants, Ward Managers, Contractors, External Consultants and the Facilities Team.
  • Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately.
  • Strive to improve efficiency in all areas of your work.

Key Responsibilities, experience and qualifications required

Please refer to attached job description or email to obtain a copy.

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Candidates applying for a role at the Royal Hospital for Neuro-disability must have the Right to Work in the UK and will be expected to have received both vaccination doses against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN.

Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital.
Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact