Estates Administrator

Estates Administrator

Salary grade £26,000

Department/ward Estates


Founded in 1854, the RHN is a well-respected, national charitable hospital and research centre, providing services for adults with acquired brain injuries and neurological-conditions. We provide specialist care, therapies and innovative technologies to meet the complex needs of people with profound disabilities. We pride ourselves on caring for patients as individuals, offering hope, as well as practical and emotional support, to them and their families.

The post holder’s main areas of responsibility are dealing with enquires both internally and externally on the ‘Help Desk’, managing Estates Officer’s diaries, keeping a running total of Estates Capital and Revenue budgets commitments and spend, providing information required by the Estates team. Supporting the Compliance Officer in the development and ongoing administration of the compliance management systems and Estates Procedure Manuals. Ensuring managers are kept informed of their accountable codes.

Main Objectives of the role

  • Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately.
  • Strive to improve efficiency in all areas of your work.
  • Providing a helpful and friendly ‘Help Desk’ Service, accurately recording client requests, relaying them to the relevant Estates Officer, dealing with telephone queries and general correspondence with empathy and professionalism.
  • Acting as the Ambassador for the Estates Department helping to develop a positive ‘can do’ culture.
  • To participate in the promotion of a positive approach within the Department ensuring good and effective communication at all levels.
  • Liaise with the Estates Team in the Office, Workshops, Heads of Departments, Executive Assistants, Ward Managers, Contractors, External Consultants and the Facilities Team.

Person specification

  • Communication and relationship skillsE
  • Knowledge training and expertiseE&D
  • Analytical SkillsE&D
  • Planning & Organisational SkillsE
  • Financial skillsE&D
  • Familiar with Information and Communication TechnologyE
  • Strong personal attributesE

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Apply for this role

Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN. Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we are able to arrange the administration of the vaccine within the hospital. Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact