Marketing and Communications Manager

Job role: Marketing & Communications Manager

Department: Marketing & Communications

Responsible to: Director of Marketing, Fundraising and Communications

Responsible for: Senior Communications Officer

Salary range: £55,000 – £60,000 per annum (dependent on experience)

Hours of work: Full time 36 hours per week, predominantly site-based, with flexibility to occasionally work from home. Also happy to consider applications from candidates looking to work 3 days a week on site.

Location: Putney, Southwest London

Closing date: Friday 26th July 2024

Interview date: Friday 9th August 2024

What we can offer you: 

  • 27 days annual leave (excluding bank holidays)
  • Free on-site parking
  • Continuous Professional Development
  • Pension scheme
  • Blue Light Card and Discounts
  • Employee Assistance Programme (EAP)
  • Flexible working
  • Yoga, Zumba running club and other Wellbeing Programmes

Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care.

We are proud of our accreditation as ‘Leaders in Safeguarding’ and are on our journey to achieve the nursing accreditation ‘Pathway to Excellence’.

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

About You

A fantastic opportunity has arisen for a Marketing and Communications Manager to be responsible for the marketing and external communication of all RHN services and charitable activity. This is a specialist marketing and communications role and your primary focus will be on developing and running marketing campaigns, producing promotional materials and identifying opportunities for growth. Specifically, the RHN wishes to increase growth and income through marketing to commissioners, referrers, families, clinical networks, partners, funders and all external media to maximise the impact of targeted marketing campaigns. The RHN has ambitious plans to grow its profile and a key part of achieving this is by targeting marketing collateral to key audiences.

With outstanding interpersonal and writing skills, we are looking for candidates with demonstrable experience of working in a marketing communications role and implementing effective marketing campaigns across a range of channels, ideally within a complex organisation or healthcare setting.  Candidates must have experience of developing creative and innovative marketing and communications campaigns as well as have the ability to manage conflicting priorities and effectively managing multiple projects simultaneously.  Excellent problem solving skills are also essential along with strong organisational and planning skills, as well as experience of budget management.

This is a full-time position but we are also happy to consider applications from candidates looking to work a minimum of 3 days a week.

The post-holder will be predominantly based on-site, with the flexibility to occasionally work from home.

To Apply 

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the RHN Resourcing team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the recruitment team at or ring 020 8780 4500.

Candidates applying for a role at the Royal Hospital for Neuro Disability are strongly encouraged to be vaccinated against Covid-19 and Influenza.

RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team at

  • Work alongside the Director of Fundraising, Marketing and Communications to implement the new marketing strategy
  • Market and engage with external stakeholder via clinical colleagues and comms channels about pertinent aspects of the RHN strategy, services and outcomes.
  • Grow the number of referrals to the RHN via the successful implementation of the marketing strategy
  • Be a part of the senior managers Operational Management Committee, working with colleagues to increase awareness of the RHN and market our services accordingly
  • Personify and reflect RHN values in both internal and external interactions. In particular to build excellent internal relationships with colleagues to aid the delivery of marketing and communication objectives
  • Work with other departments to develop opportunities and to keep abreast of events, information and stories which will provide case studies for PR and external marketing.

  • Line manager and set KPIs for the Senior Comms Officer and ensure they are delivered through support, supervision and mentoring
  • Delegate work that comes to the comms team and make sure that organisational needs are met.
  • Provide communications leadership on hospital projects along with the Internal Comms Manager
  • Take part in, and manage the press office and communications on-call rota on a four weekly basis
  • Produce and lead on the key design of external publications, including RHN News, Fellows Newsletter, Annual Report and Annual Review.
  • Oversee all communication channels to ensure consistent, on-brand and audience-focused messaging.
  • Plan and manage a range of creative and innovative marketing activities across all services and with voluntary funders
  • To work within a small but effective marketing and communications team and provide cross cover as necessary.
  • To work with colleagues across the fundraising department to produce timely external comms messaging.
  • Demonstrate skill at multi-tasking, dealing with multiple priorities and occasionally working to tight deadlines.
  • Participate in related hospital working groups on development projects as necessary.
  • Work with external contractors eg website hosts and IT to ensure the website is up to date
  • Lead on a project to redesign the entire website

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Apply for this role

Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN. Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital. Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact