Porter / Driver
Salary range £24,000 – 25,000 per annum (dependent on experience)
Department/ward Portering Services Department
Responsible to Portering and Transport Supervisor
Closing date for this vacancy is 16 May 2022
The Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK, not to mention one of the most respected. Today, we continue to enhance dignity, independence and quality of life for every single one of the patients and residents who rely on the rehabilitation and care we provide. We are respected as an authority on Neuro-disability care, we provide training in neuro-care and research advances into the science of care for individuals with neuro-disabilities. Providing short and long-term specialist services for adults with profound or complex neurological injuries, the RHN is passionate about finding ability in disability.
We are looking for a candidate to join our Portering and Transport Services Department.
The Portering and Transport Services Department plays a vital role in support of the above, by assisting patients with their travel commitments so they can maintain as normal a life as possible. It also provides an onsite portering service to all wards and departments, helping to move everything from small objects to on occasions, whole wards. As a small department that comprises of seven staff plus one working supervisor, all staff in the department are expected to work independently but must be prepared to make a positive contribution to the work of the portering team.
Main objectives of the role
- To work 39 hours a week on a flexible roster, to work weekends and bank holidays as required.
- To remove rubbish, clinical waste and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
- To deliver and collect equipment, stores and furniture and post.
- To drive the patients safely to various destinations.
- To clean and maintain all vehicles to a high standard.
- Delivering gas cylinders to patient areas as required.
- To collect and remove waste from various parts of the hospital, and place in the appropriate storage areas.
- To move equipment and set up for functions as required
- To drive the hospital vehicles transporting patients to and from various destinations.
- To move equipment and set up for functions as required.
- To partake and successfully pass, minibus and drivers awareness scheme (MIDAS).
- Work in accordance with the day to day tasks and activities, as delegated.
- Ensure compliance with mandatory training and attend other relevant training, as directed.
- Ensure compliance with relevant hospital policies and procedures.
- Report accidents and near misses or unsafe situations, so appropriate action can be taken.
- Treat patients, visitors and staff with dignity and respect.
- Undertake any other duties appropriate to the role / as requested by line management.
- Able to contribute to the Portering Services department / organisational aims and objectives.
- To have a full & clean driving licence and a D1 license.
- Able to engage with the RHN IPR process that identifies own personal and development training needs.
- Able to conduct one’s self in a professional manner towards all service users and management.
- Understand the importance of ensuring confidentiality at all times in accordance with data protection, Hospital policy and good practice.
- Be reliable, willing and conscientious and have the ability to work flexibly either individually or as part of a team.
- Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
- Be punctual / a good timekeeper.
- Be able to problem solve with support / use own initiative.
- Have the ability to be reflective and self-critical and be able to take constructive criticism positively.
- To be able to read and understand, to the required standard.
- You must have had both Covid-19 vaccines, and ideally the booster unless you are medically exempt.