The Care Quality Commission (CQC) is the independent regulator for health and social care in England. It makes sure services such as hospitals, care homes, dentists and GP surgeries provide safe, effective, compassionate and high-quality care, and encourages these services to improve and maintain essential standards.
We were inspected in March 2017, and the CQC gave the Royal Hospital for Neuro-disability a good rating.
In July 2018, as part of the new style CQC inspection process, an unannounced inspection focusing on long-term care took place.
As the inspection was targeted on one area of the hospital, no new overall rating was issued, and the CQC inspectors highlighted that all of their recommendations from the full inspection in 2017 had been completed.
In February 2020 the Care Quality Commission (CQC) carried out a comprehensive inspection The RHN has been rated as ‘Good’ in three of the five areas inspected by the CQC: ‘Caring’, ‘Responsive’ and ‘Effective’. The CQC rated the ‘Safe’ and ‘Well-led’ categories as requiring improvement.
The RHN has no specific ‘Must Do’ actions arising from the inspection, but the report sets out three ‘Should Do’ items – although Dr Nigel Acheson, CQC’s Deputy Chief Inspector of Hospitals, says that a regulation had not been breached.
More details are available in our press release on the CQC’s inspection.