Discharge Coordinator (Internal Only)
Salary grade: £48,060 - £60,974 per annum
Department/ward: Business Operations
Job Title: Discharge Co-ordinator
Contract Type: Fixed Term – 6 months – internal candidates only
Department: Business Operations
Salary range: £48,060 – £60,974 per annum
Hours of work: 37.5 hours per week
Location: Putney, Southwest London
An exciting opportunity as Discharge Co-ordinator has arisen for a Band 7 registered professional to join the Royal Hospital for Neuro-disability (RHN) for a 6 month period. The RHN is a leading national centre of complex neuro-rehabilitation, providing adult person-centred services across 234 beds for patients and residents with post-acute acquired brain injury and ongoing complex disability management.
The Discharge Co-ordinator will report to the Head of Service and will lead on discharge planning across the organisation, ensuring discharge is carried out in an efficient and timely manner. You will be an NMC or HCPC registered practitioner and will work among a team of admission co-ordinators and a clinical multi-disciplinary team. The role will be key to setting and improving key performance indicators, managing length of stay and delayed discharges, and building high levels of engagement with internal and external stakeholders.
We are looking for an enthusiastic, highly motivated and highly skilled individual to work both autonomously and part of a team to deliver a high performing, seamless discharge process across the organisation. The successful candidate will be expected to lead complex change initiatives across a multi-disciplinary team, have excellent organisational and communication skills, and sound knowledge on operational processes in a hospital or healthcare setting.
Person Specification:
Qualifications
• Current HCPC / NMC registration – Essential
• Qualification in business administration (e.g management, leadership, Six Sigma, MBA) – Desirable
Skills
• Proficient IT skills in MS Office applications – Essential
• Organised and competent in planning ahead to manage workloads – Essential
• Collaborative team player and sound communicator – Essential
• Reliable work record, including punctuality and attendance – Essential
• Compassionate and approachable with a willingness to help others – Essential
• Good problem-solving skills and can lead teams through solutions – Essential
• Willingness to learn and ability to reflect on own professional practice – Essential
• Honest, transparent and trustworthy – Essential
Experience
• Experience in executing, leading and delivering change management initiatives – Essential
• Ability to demonstrate effective decision making involving all key people in order to achieve best outcomes – Essential
• Experience working with and leading a multi-disciplinary team in a hospital or healthcare setting – Essential
• Experience working with admissions and / or discharges in a hospital or healthcare setting, ideally with vulnerable adults who have complex disability or sensory impairment- Desirable
• Experience using IT data platforms (e.g. Power BI, EPR) – Desirable
• Experience working with ICBs, Social Services and Local Authorities – Desirable
Knowledge
• Awareness and understanding of complex patient flow in a healthcare or hospital setting, ideally neuro-rehabilitation – Essential
• Strong awareness of patient confidentiality, information governance, GDPR and Caldicott principles – Essential
• Clinical knowledge in complex disability management and acquired brain injury rehabilitation – Desirable
• General understanding of neuro-rehabilitation services – Desirable
Interested in applying and hearing from us?
We ask part of their application that applicants send a cover letter through to recruitment at [email protected]
Please note we advise you to submit your application as soon as possible as we reserve the right to close this post at any time and will be reviewing applications as they are submitted.
We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team at [email protected]
Please note, to be eligible to apply for this role, you must have the Right to Work in the UK we are unable to provide sponsorship for this role.
• Demonstrate an awareness of RHN’s objectives and contribute to achieving them appropriately.
• Liaise and collaborate with external stakeholders, particularly ICBs, social services and other care providers in the field.
• Strive to improve efficiency in discharge planning across the organisation.
• Understand and manage potential barriers to discharge and recognise the importance of engaging with internal and external stakeholders to facilitate a timely discharge.
• Effectively manage and have oversight of the discharge planning process, managing length of stay and delayed transfers of care.
• Contribute to implementing lean principles in the discharge planning process from the point of admission.
• Work closely and support the multi-disciplinary team in facilitating timely and seamless discharges.
• Lead change for continuous improvement in the domain of discharge operations.
• Provide regular updates and reports to the Head of Service regarding discharge performance metrics.
View full job description To open a PDF you may need to download Adobe Reader