Healthcare Assistant NVQ L2 & L3 – Specialist Nursing Home

Salary grade: £23,992 – £25,609 per annum (dependent on experience)

Department/ward: Specialist Nursing Home

Health Care Assistant NVQ Level 2 / Level 3 – Specialist Nursing Home

Job Title: Health Care Assistant Levels 2 and 3

Department: Specialist Nursing Home

Salary range:
• HCA no qualification starts at £23,992 per annum
• HCA Level 2 starts at £24,247 per annum
• HCA Level 3 starts at £25,609 per annum
• Incremental reviews take place on an annual basis.

Hours of work: 150 hours over a 4 week period (approximately 37.5 hours per week). A long shift is 12 hours. You also have the opportunity for enhanced payments for additional hours worked, and to join our ‘Flexible Workforce’ (Putney Bank).

Contract Type; Permanent full time position

Location: Putney, Southwest London

• Generous Annual Leave Entitlement
• Internal HCA Development Programme Enrolment
• Free parking on site
• Blue Light Card and Discounts
• On-site cafeteria
• RHN Wellbeing Programme and EAP Services
• RHN Volunteering Opportunities

Closing Date; 4th March 2024

Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to sponsor VISA applications for Health Care Assistants.

We Are Seeking
We are seeking for enthusiastic, caring and empathetic Healthcare Assistants to work as part of the multi-disciplinary team (MDT) in our Specialist Nursing Home wards.
You will be working under the direction of Registered Nurses to deliver a high standard of care to the residents of the hospital. You will act as an associate worker for an identified group of residents under the supervision of Registered Nurses or team leaders, delivering safe and effective implementation of individualised programmes of care.
Our Specialist Nursing Home offers care in a dedicated setting, delivered by a team who are experienced in managing neurological conditions while working to optimise independence and function wherever possible. You will be responsible for delivering patient centred care for residents with highly complex physical disability and cognitive behavioural needs. There is a focus on promoting independence and individual’s choice to ensure residents guide us in providing their care.
Summary Royal Hospital for Neuro-disability
Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK. We provide person-centred care that focuses on enhancing dignity, independence and quality of life for our patients and residents. Our services span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.
The Specialist Nursing Home consists of four wards with residents who reside with us for long term placements, slow stream rehabilitation or complex discharge planning needs. They all require 24 hour Nursing care and are dependent on staff to maintain their safety and provide safe and effective personalised care. They have personalised care plans and guidelines which must be followed to ensure their care needs are delivered in a safe way. A key focus within the Specialist Nursing Home is the provision of activities and leisure which staff are required to support and facilitate daily activities on the ward and external trips
Our Promise
We have a strong commitment at the RHN to support our people’s well-being and development. In 2023, we are proud to introduce our first in-house HCA Development Programme which aims to equip you with the essential knowledge, skills, and behaviours to deliver an outstanding level of patient-centred care for patients with complex neurological needs. You will learn about Brain Injury including mental health, dementia and learning disabilities, as well as understanding ‘Quality of Life’ including 1:1 care and escorting.

Personal Specification;
Essential Criteria Required:
• Able to work flexible shift patterns including weekends and night shifts
• Previous experience of working in a health or social care support role.
• English and Maths qualification i.e. GCSE or Equivalent
• An ability to carry out safer people handling and inanimate loads tasks
• Able to communicate professionally with residents and their families on a daily basis
Desirable experience which will enhance your application
• A health or social care related degree or equivalent qualification, is desirable NVQ Level 2 or 3 (Health Care)
• Experience of working within a Care / Hospital / Clinical team
• Experience working in long term or residential care environments.
• Experience in rehabilitation of people who present with challenging behaviours, such as verbal and physical aggression, withdrawn behaviour, dis-inhibition and impulsivity.
• Previous experience or related training or qualification in management of challenging behaviours, including but not limited to de-escalation, positive reinforcement and re-direction.
• Previous experience or related training in Positive Behaviour Support and its guiding principles.
• Previous experience or related training in Prevention and Management of Violence and Aggression (PMVA) and Breakaway techniques

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

1. Assist residents with all aspects of their personal hygiene care needs including; washing, showering, dressing, continence and mouth care whilst enabling them to be as independent with these tasks as possible and enabling them to be involved in all decisions of their care.
2. To assist with mobility and positioning programmes including; hoisting, positioning and assisting with mobility aids according to personalised guidelines.
3. To support residents with eating and drinking tasks, which may include the use of adapted feeding equipment, recording of food and fluid intake and feeding residents with an impaired swallow function.
4. Communicate with residents and their families in all aspects of care, which may include supporting residents with complex communication needs and residents who present with behavioural/emotional needs as a result of their brain injury.
5. To maintain timely and accurate documentation in electronic patient records (EPR) documenting the day to day interventions and progress and escalating any concerns regarding a resident’s wellbeing at the earliest possibility.
6. To ensure that key members of the Multi-disciplinary team (MDT), most importantly the Registered Nurses are kept informed of any changes in the resident’s condition.
7. To support residents to pursue social and leisure activities personalised to them and assist in a facilitated leisure programme on the ward and by escorting them internally and externally on trips to help achieve this.
8. To act as a point of contact for visitors to the ward, families, external agencies and other RHN staff and direct to the most appropriate person to address their needs.
9. To participate fully in a 24 hour, 7 day week staff roster, including working Bank Holidays, as required by the needs of the service understanding that absence has the potential of compromising standards of care. Shift patterns may vary and include split days off. A high degree of flexibility is required for this role.

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Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN. Please let us know if you have not managed to arrange to receive the vaccine via other channels yet, as we can arrange the administration of the vaccine within the hospital. Please note that if you have a medical reason as to why you are not able to have the vaccine or you have any questions on the vaccination, please feel free to contact