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CQC award the RHN a ‘Good’ rating



CQC award the RHN a ‘Good’ rating

Press release – for immediate release

In September, the Care Quality Commission (CQC) carried out an unannounced inspection at the Royal Hospital for Neuro-disability (RHN) in Putney. The RHN has been awarded a ‘Good’ rating in all five domains and overall. At a previous inspection, the rating was requires improvement.

The CQC highlighted several areas of outstanding practice around safeguarding. It highlighted that the RHN has a safeguarding policy in line with NHS England’s Safeguarding Assurance Accountability Framework (SAAF). The report states that staff had training in key skills and that the RHN has seven positive SAAF benchmarks. They also said that the RHN’s governance processes showed clear accountability and multidisciplinary work, with learning shared through the whole organisation.

The CQC found that ‘leadership for patient safety and safeguarding was clear and was a thread through the whole service. Patient safety incidents and safeguarding were discussed and reported to the senior leadership team on a weekly basis.’

The report also noted that staff understood the RHN’s vision and felt respected, supported and valued.

The CQC reported that the RHN managed patient safety incidents well, with staff recognising and reporting incidents and near misses appropriately, and that lessons learnt were shared with the whole hospital. The CQC was impressed with the detailed, clear and up-to-date records that staff keep of patients’ care and treatment.

The CQC noted that monthly infection control audits ensured that infection control principles were being followed with 100% compliance. The CQC also noted that during the COVID-19 pandemic the RHN had followed NHS infection control guidelines, and made them appropriate to the RHN environment.

Paul Allen, CEO at the Royal Hospital for Neuro-disability, said, “I am delighted that we have been awarded ‘Good’ in all five domains for the first time. This is due to the hard work and diligence of all our staff, who put the wellbeing and excellent care of our patients and residents front and centre at all times.”

Des Benjamin, Chairman at the Royal Hospital for Neuro-disability, said, “This ‘Good’ rating is a testament to our stringent safeguarding and governance, which is truly responsive from ward to board. All staff deserve to be congratulated for their dedication to our patients and residents.”

The CQC’s full report can be read when it is published on their website.